Job: Head of Operations & Finance (Maternity Cover)

About the Role

We’re recruiting for a Head of Operations and Finance to join our team on a 12 month maternity cover contract. 

ReachOut is a national youth development charity and a strategic partner for schools. Through collective mentoring and engaging activities, we build socio-emotional skills that transform outcomes for young people constrained by circumstance.

Reporting to the CEO, the Head of Operations & Finance plays a key role within our organisation, forming part of the Senior Management Team (with the CEO, Head of Programmes & Impact, and Head of Income and Partnerships).

This role is critical to ensuring the smooth running of the organisation. The role will lead on finance, HR, IT, and the processes that underpin all our work. It manages and serves as the main point of contact for 3rd party providers. The role holder is ReachOut’s Data Officer (GDPR) and leads on all areas of governance and compliance. You’ll be line managing ReachOut’s Operations team as well as providing leadership to our wider team as part of our Senior Leadership Team.     

2025 is an exciting time to join ReachOut as we launch our new organisational strategy. You’ll be joining a friendly and supportive team, helping us make a real difference to the lives and futures of young people in London and Manchester. 

Contract: 12 Month Maternity Cover Contract, Part-time (0.8FTE), with a 6-month probation period. (We may consider 0.6FTE for the right candidate).

Working Hours: 30 hours a week – flexible hours around a general 9:00-17:30 working pattern, including some evening work attending Board meetings and events.

Location: Hybrid working, 2 days in ReachOut’s London office per week.

Salary: Pro rata salary of £36,000-£44,000 per annum incl. London Weighting. (FT equivalent £45,000-£55,000) 

Application deadline:  Monday 10th March at noon.

For the full job description, person specification and background information, please download our information pack.

How to apply

To apply, please send your CV and a supporting statement (maximum two pages) that outlines your interest in your role and your fit against the job criteria.

Please also completed the equality and diversity monitoring form and submit it with your application. 

Please submit your application to hr@reachoutuk.org. In the subject line quote ‘Head of Operations & Finance 2025’ and your full name.

We recognise that artificial intelligence (AI) such as ChatGPT can be useful for applicants, for example to shorten an initial draft. However, we would caution applicants not to rely too much on AI in drafting their applications. We want to hear your authentic voice that comes from your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

Applications will close on Monday 10th March at Noon. 

Interviews: Interviews will take place in-person in our London office w/c 17th March 2025. 

If the week for interviews causes any issues, please still apply as we may be flexible on the interview arrangements.

Please note: the successful candidate  will be required to undergo an enhanced criminal records check with the Disclosure and Barring Service. ReachOut will cover the cost of the check and guide you through the process.

All staff have a responsibility to safeguard and promote the welfare of children and adults. The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

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CASE STUDY

“At first, I was really hesitant to take on the Project Leader role, despite having mentored with ReachOut. However, with the support of the team I’ve really developed my skills. For example, at the Mentee Graduation, I stood up in front of 200 people and presented an award which is something I would never ever have been able to have done before, and isn’t an opportunity I could gain in my other situations.”

Amy McCutcheon, Project Leader at ReachOut Academy, Dean Trust Ardwick, Manchester.

CASE STUDY 03

“Being able to spend the summer working at Rede Partners, was an amazing experience. Whether it was working in HR or Finance, I learned so much about the world of private equity, made great connections with fantastic people and I got to learn first-hand what it would be like to work there! I really believe that I can go onto build the career I want now I’ve been a part for a workplace for real”

Victor Adekunle, 18 years old, ReachOut Ambassador, London

CASE STUDY 02

“When I first my mentee, she was very reluctant to participate in the sessions. Now, I see a completely different person! Her confidence has grown and she is happy to join in! She still has some self-doubt when it comes to academic work, but that’s what I hope to help her overcome, because she is a very bright person!

Through mentoring, I’ve learnt I’m a lot more patient than I realised. There will be days where she refuses to participate and those are the days that I really see the importance of the character strengths, for both the mentees and the mentors. It also makes it easier for the mentee to understand the character strengths, when I use them myself”

Myrtle, ReachOut Club mentor at Tufnell Primary School, London

CASE STUDY 01

“There are more distractions than ever outside of school, and the commitment of our students to attend ReachOut sessions is testament to the value they place on the relationships they foster there, and the challenge and enjoyment they provide.

ReachOut’s focus on communication skills and character development has become an important aspect of our provision of support for these students. The opportunity to relate to a positive role- model other than their usual teachers is key to the programme’s impact, and the evidence of this has been seen in the students’ attendance, resilience and to their overall progress across all the subjects in the school.”

Thomas Janvrin, Assistant Vice Principal at the Petchey Academy London